Our Dental Laboratory services cover Australia-wide.
Regardless of your location in Australia, we can arrange a pickup for your case work.
If you need to schedule a pickup for your case, please Login to Your Customer Portal where you can book a pickup directly, or Call us, where our friendly team can help you to arrange a pickup.
Booking a Pickup through Client Portal
Booking a pickup through our online portal is simple, and can be done in 3 easy steps.
Login to Customer Portal, select “Request Case Pickup”
Enter the number of cases your parcel contains
Select “Update”. Your pickup booking is complete!
Frequently Asked Questions
A courier will arrive either on the same day or on the following working day to pick up your parcel. Our couriers do not operate on weekends or on public holidays.
Turnaround times vary depending on the item. Your order may take 1-12 working days, excluding weekends and public holidays.
To enter a case, you must enter a lab slip and package it with your case. Or, you can submit a case through or Customer Portal.
Lab sheets, along with other downloadable forms Here
If you need a top-up of shipping satchels, request some by calling us on 1300 792 990, or email us at info@oceanicdental.au






